Terms and Conditions for SMS Communication

Effective Date: January 1, 2024

By submitting your mobile phone number and opting in to our SMS program, you are giving Insight Health Evaluations permission to send you text messages. These may include appointment reminders, evaluation updates, health-related notices, and other service communications. The frequency of messages will depend on your level of engagement with our services and any upcoming appointments or evaluations.

2. Message and Data Rates

Please be aware that standard messaging and data rates set by your wireless carrier may apply to any text messages you receive from us. Insight Health Evaluations does not charge a fee for SMS communications; however, your mobile plan may incur costs. We recommend checking with your carrier if you are unsure about applicable charges.

3. How to Opt Out

Participation in our SMS program is entirely voluntary. If you decide you no longer wish to receive text messages from us, you may unsubscribe at any time by replying STOP to any message we have sent. Once we receive your opt-out request, we will send a final confirmation and immediately stop all further SMS communications to your number. Please note that opting out may limit your ability to receive certain time-sensitive health or appointment notifications.

4. Help and Support

If you have questions about our text messaging service or need assistance at any time:

  • Reply HELP to any SMS message from Insight Health Evaluations to receive guidance
  • Reach our support team directly by contacting our office — we are happy to assist with any concerns related to your SMS communications

5. Privacy and Your Phone Number

We treat your mobile number and personal information with the highest level of discretion. Your phone number will not be sold, rented, or shared with outside parties for marketing or commercial purposes. Any handling of your personal data is governed by our Privacy Policy. The only circumstance under which we may disclose your number is if required to do so by applicable law or a valid legal process.

6. Updates to These Terms

Insight Health Evaluations reserves the right to revise these SMS Terms and Conditions at any time. Changes will take effect upon issuance of an updated SMS message or publication of the revised terms. Continuing to receive and use our SMS service after any update has been communicated constitutes your acceptance of the new terms.

7. Service Modifications and Termination

We may modify, suspend, or discontinue our SMS communication service at our discretion and at any time, without advance notice. We will make reasonable efforts to inform enrolled participants of any significant changes where possible.

8. Limitation of Liability

Insight Health Evaluations is not liable for any delays, failed deliveries, or errors in SMS messages that result from circumstances outside our control, including but not limited to mobile network outages, carrier-related issues, or device compatibility problems. We strive to maintain reliable communication but cannot guarantee uninterrupted delivery of every message.

Acknowledgment

By opting in to receive SMS communications from Insight Health Evaluations, you confirm that you have read, understood, and agree to abide by these Terms and Conditions.