Privacy Policy

Effective Date: January 1, 2024

At Insight Health Evaluations, safeguarding the privacy of those who entrust us with their personal and health-related information is a fundamental part of how we operate. This Privacy Policy explains what information we gather, how we use it, with whom we may share it, and how we keep it secure. By using our services, you agree to the practices described in this document.

1. Information We Collect

In the course of providing health evaluation services, we may collect the following categories of information:

  • Personal identifiers such as your full name, date of birth, email address, and phone number
  • Health-related details required to perform or coordinate evaluations and assessments
  • Billing and insurance information needed to process payments for services rendered
  • Any additional information you share with us voluntarily during consultations or communications

2. How We Use Your Information

The information we collect is used exclusively to support your care and our operations. Specifically, we use your data to:

  • Schedule, conduct, and document health evaluations and related services
  • Communicate with you about appointments, results, and follow-up care
  • Process billing, insurance claims, and payment transactions
  • Fulfill our responsibilities under applicable healthcare and privacy laws
  • Continuously improve the quality and accessibility of our evaluation services

3. Sharing of Your Information

We handle your personal and health information with care and do not sell or rent it to third parties. Disclosure may occur only in the following limited circumstances:

  • With healthcare professionals or support staff directly involved in your evaluation or care coordination
  • With administrative vendors or service providers who assist us in operating our practice, under strict confidentiality agreements
  • When required by law, a court order, or a regulatory authority with appropriate jurisdiction
  • When necessary to protect the rights, safety, or property of Insight Health Evaluations, our staff, or the individuals we serve

4. Mobile Messaging & Text Communications

We may use text messaging to send appointment confirmations, evaluation reminders, and important updates. The following terms govern how we handle mobile communications:

  • Your mobile number and messaging consent will never be shared with outside parties or affiliates for advertising or promotional purposes
  • Opt-in consent data is treated as confidential and excluded from any third-party data sharing
  • You may opt out of text communications at any time by replying STOP to any message from us
  • If you need assistance, reply HELP and a member of our team will respond promptly
  • Standard carrier message and data rates may apply; message frequency will depend on your scheduled services and preferences

5. Data Security

We recognize that health information is especially sensitive, and we take our data security obligations seriously. Insight Health Evaluations applies reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, misuse, or disclosure. While we work diligently to maintain a secure environment, no transmission or storage system can be guaranteed to be entirely risk-free.

6. Your Privacy Rights

You retain meaningful control over the personal information we hold about you. You have the right to:

  • Request access to your personal or health information on file with us
  • Ask that inaccurate or outdated information be corrected or updated
  • Request deletion of your personal data, where no legal obligation requires us to retain it

To submit a request or ask questions about your rights, please contact us directly using the details provided at the end of this policy.

7. Updates to This Policy

We may revise this Privacy Policy periodically to reflect changes in our services, technology, or legal obligations. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy regularly so you remain informed about how your information is handled.

8. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or your personal information, please reach out to our team:

Insight Health Evaluations

For contact details, please visit our website or call our office directly.